Reviews
Heartfelt Reviews
We love Our Families
We receive many letters from the families we've served, thanking us for our caring ways during their time of loss. Their words warm our hearts, and speak to you of our professionalism, compassion, and the true value of the services we provide.
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Nothing makes us happier than making our families happy. If you’ve had an extraordinary experience at our facilities or with our staff, we’d love to hear about it. Your recommendation will be passed along to future families who are considering our services, and will give them reassurance and peace of mind during a difficult decision.
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What Families Are Saying
It was great working with Charise Joneidi, she was very helpful, caring and professional. I enjoyed working with her because of her integrity. Thank you very much & God be with her always! Jodi Poaha
Author: Jodi Poaha rated with 5 stars ★ ★ ★ ★ ★
Grateful to attend this well organized Seminar! Our Speaker did so well to educate on all levels of planning and purchasing, and answer all questions on What, How, When, Where, and Why!
Author: Faith Strecker rated with 5 stars ★ ★ ★ ★ ★
Austin Nishina was very nice and patient with all of our questions and stories. Happy to have purchased a cremation package and Safely Home Protection.
Author: Marie Morin rated with 5 stars ★ ★ ★ ★ ★
Lisa Lee helped navigate through much needed decisions and we appreciated it so much!! I am so glad Desiree Nagtalon suggested to meet and do it plans. We're so grateful for both of them ❤️
Author: Jodi Woodward rated with 5 stars ★ ★ ★ ★ ★
We had the pleasure of working with Chad Peiler to secure our funeral plans. He was professional, efficient, and wonderful to work with. Mahalo Chad for giving me and my ohana great service with Aloha and peace of mind!! You are appreciated.
Author: Lisa Love 808 rated with 5 stars ★ ★ ★ ★ ★
Chad P. was very helpful in getting us a plan within our budget which also met our needs.
Author: Kyle Ishizaka rated with 5 stars ★ ★ ★ ★ ★
Austin Nishina was so helpful and knowledgeable. I am so relieved to have a plan in place for my loved ones.
Author: Pamela Farrell rated with 5 stars ★ ★ ★ ★ ★
Roel Bejerana has been a great help to us with getting our plot and services. Very helpful and knowledgeable. Federico Garabiles
Author: Fred Garabiles rated with 5 stars ★ ★ ★ ★ ★
Roel Bejerana has been very knowledgeable about the process obtaining a funeral services. Glad he was our agent. Margie Garabiles
Author: Margie Garabiles rated with 5 stars ★ ★ ★ ★ ★
Thank you Chad Peiler for helping me choose a plan that was affordable and fit my needs.
Author: Lei M. rated with 5 stars ★ ★ ★ ★ ★
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“My parents had the foresight to purchase plots at Valley of the Temples many decades ago. It was not until September 2025, that my brother and I had the need to contact the mortuary. In dealing with Hawaiian Memorial Park Mortuary at Valley of the Temples, Mom and Dad could not have picked a better place. My brother and I had the task of laying to rest not one but three family members who passed within the last 4 years. With Covid still a concern and to spare our parents the distress of a funeral at their age, the plan was to have a combined memorial for all three. From the start, the staff of Hawaiian Memorial Park Mortuary at Valley of the Temples was a pleasure to work with. Always kind and responsive, they made the task of planning a Celebration and Life and burial much less of an ordeal. With his generosity of time and expertise, a family service advisor, Carlos, made sure Dad, Mom, and our eldest brother’s headstone design was just the way we wanted and the burial of their urns would be as we requested. He was knowledgeable about what was available to us and presented us with our options concerning the headstone, burial and other services. He was very patient with us as we navigated the paperwork required and was there at the burial to make sure everything went as planned. Carlos made sure to get us in contact with a funeral director, Shelly, who helped us with the Celebration of Life and reception. Shelly was supportive and kind as she helped us plan for the use of Trousdale Chapel and a reception on its lanai. Professional and thoughtful, she helped us navigate necessary paperwork and was keen on documenting our wishes for the chapel’s use. Shelly was key in arranging military honors for Dad with a 21-gun salute, which was phenomenal. She made sure Dad, Mom, and brother’s obituaries along with a slideshow were loaded onto the mortuary’s website, ordered the delicious menu for the reception lunch, and arranged for flowers, delivered to the chapel, to be transported to the burial site after the service. The Celebration of Life and reception went flawlessly in large part due to her efforts. A funeral director, Quentin was assigned to help us on the day of the Celebration and Life and burial. We could not have asked for a kinder, gentler soul than Quentin to be there for us. He was there on time to open the chapel, answer any questions, reassure us, and make sure everything was in place and everything went as planned. He kept the day’s events moving along, respectfully communicating what would be happening and when. Quentin even had a box of tissues at the ready during the service and sang Amazing Grace, very beautifully, at the burial. My brother and I and our families are grateful to the staff of Hawaiian Memorial Park Mortuary at Valley of the Temples in helping us honor our dad/grandpa, mom/grandma, and brother/uncle and lay them to rest. They took great care of us on our journey to take care of them. ”
Winona Statz January 05, 2026 5 stars ★ ★ ★ ★ ★
“My mother in law has recently passed and we had to work with Valley of the Temples and they made the experience very easy and smooth. First, meeting with Sabrina was comforting. Her demeanor and voice was very pleasant and she was very informative on what we had and what we needed. She was very very patient and her meeting was very heartfelt. Next, we met with Bree to go over what the service would look like and she even let us come in a week earlier to see how we could set it up according to my mother in law's wishes. Our service was run by Virginia and Preston. They were both amazing on making sure our service was perfect, from seating, flowers and the music and video. Finally on the day of the burial, we worked with the grounds crew. Dennis, Bryson and Gabby A. were very respectful as they kept their distance from us to run the burial but was also close enough to answer any questions that they had. Overall, I am so pleased with Valley of the Temples in how they handled everything from beginning to end. I know my mother in law was very pleased as well.”
Chad Peiler January 03, 2026 5 stars ★ ★ ★ ★ ★
Wesley Woodward December 31, 2025 5 stars ★ ★ ★ ★ ★
“Chad Peiler assisted my wife and I with pre-planning our funeral arrangements. He was very professional and helpful. We will recommend him to our family and friends. I give him the top 5 star rating!”
Federito Vinluan December 28, 2025 5 stars ★ ★ ★ ★ ★
“Chad Peiler deserves the highest 5 star rating for his excellent service.”
Gloria Vinluan December 28, 2025 5 stars ★ ★ ★ ★ ★
“Austin did a really good job.He actually help me get my contract back again.Mahalo.”
Mark Obra December 25, 2025 5 stars ★ ★ ★ ★ ★